Accessibility at Storage Eel Pie Island
This accessibility statement explains how Storage Eel Pie Island approaches accessibility for our website and our storage services. We want everyone using our online information about storage on Eel Pie Island to be able to find, understand, and use the content as independently as possible.
We are committed to improving the accessibility of our digital services over time so that customers with different access needs can manage their storage securely and confidently.
Our accessibility standards
Our aim is for the Storage Eel Pie Island website to meet the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines describe how to make web content more accessible for people with disabilities, including people who use assistive technologies.
We use WCAG 2.1 AA as a benchmark when we design, build, and update pages that provide information about our storage units, pricing, directions, and customer support. As our services on and around Eel Pie Island evolve, we will continue to review accessibility as part of our regular development process.
Screen reader support
The Storage Eel Pie Island website is designed to work with modern screen readers. We aim to provide text alternatives for images where they are needed to understand our services, such as photos of storage units and access areas on Eel Pie Island.
We use clear page titles, headings, and descriptive labels to help people who navigate by heading, region, form control, or link. We try to avoid using images of text and rely on real text wherever possible so that screen readers can present the information clearly.
Where we describe directions or access features for the Eel Pie Island area, we aim to keep sentences concise and unambiguous so that screen reader users can follow them without confusion.
Keyboard navigation
Our website is designed to be usable with a keyboard alone, without the need for a mouse or trackpad. You should be able to move through menus, forms, and storage information pages using standard keyboard commands such as the Tab, Shift plus Tab, and Enter keys.
We aim to ensure that focus states are visible so you can always see which part of the page is selected as you move through it. Interactive controls on the Storage Eel Pie Island website should be reachable and operable using the keyboard, including navigation, forms, and key actions related to booking or managing storage.
Text, layout, and readability
We aim to use plain language and a clear structure so that pages about our storage options on Eel Pie Island are easy to read and understand. Headings and subheadings are used to break information into manageable sections.
The layout is designed to adapt to different screen sizes so that people can access storage information on mobile devices, tablets, and desktop computers. Users can also adjust their browser settings to change text size, colours, or contrast. We do not override these user settings wherever possible.
Ongoing improvements
Accessibility is an ongoing process. While we aim to meet WCAG 2.1 AA, there may be parts of the website that are not yet fully compliant. When we identify issues, we plan and prioritise improvements, with a focus on pages that are most important for accessing storage on Eel Pie Island.
As we update content or add new features, we review them for accessibility, including keyboard use, screen reader behaviour, and clarity of information about our storage services and access routes.
Feedback and accessibility requests
We welcome feedback about the accessibility of the Storage Eel Pie Island website and our services. If you find any part of the site difficult to use, or if you need information about our storage facilities in a different format, such as large print or simplified text, you can contact us using the contact form on our website or by writing to our registered business address.
Please include details of the page or service you were using, the type of problem you experienced, and any assistive technology you rely on. This helps us understand the issue and work on a solution. We will review your request and aim to respond in a reasonable timeframe.
We are committed to making the Storage Eel Pie Island website more accessible so that all current and future customers can find suitable storage solutions and access information about the Eel Pie Island area independently.
